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About Us

The ZINK story is that of the voyager.

We explore the world to find exceptional materials that have been handcrafted by artisans for generations. Each discovery adds cultural character to the classic heritage of ZINK design.

Whether you’re traveling across town or around the globe, our designs define the chic adventurer.

Every piece in our collection is the result of a journey. They are a celebration of the experiences, discoveries, and passions that brought us where we are today: to ZINK, modern American classics with a global aesthetic.

ZINK. Where your journey begins.

ABOUT BEN

Born near Boston, ZINK’s Founder and Creative Director Ben Freedland earned a degree in international studies from Boston University before entering New York’s world of fashion. There, he refined his skills and perfected his craft during years spent working with fashion icons like Giorgio Armani, Bergdorf Goodman, Ermenegildo Zegna, Michael Kors, and Burberry.

On a cultural tour of the Far East, Ben was enchanted by the beauty and craftsmanship he encountered in every workshop and studio he explored. It was then that Ben realized the time had come to make his mark—as creator of a brand distinguished by individual artistry, classic modern style, and enduring quality.

Like his grandfather Robert Zink, the award-winning weaver of Nantucket baskets and namesake of the company, Ben embraces the world’s grand wonders while treasuring every ethereal detail of an artist’s touch.

ZINK is a vision that honors Ben’s grandfather’s traditions while celebrating the extraordinary journey of life.

ABOUT OUR PRODUCTS

Each ZINK creation has a story to tell. Whether it’s one of heritage New England craftsmanship or ancient indigenous tradition, each ZINK design incorporates timeless techniques to create designs of heirloom quality. 

Quality. In that one word rests everything that is important to us here at ZINK. We believe that luxurious items should be built to last. That’s why we line our handbags in the finest quality canvas, use solid brass hardware, and source our fabrics directly from renowned family-run mills or through partnerships with socially responsible cooperatives and nonprofits across the world.

At ZINK, we believe that true quality exists without cruelty. For us, it is all in the details. From material to maker, we are committed to bringing you timeless, artisan goods of the highest quality. It’s 100% vegan. It’s 100% ethically made. It’s ZINK.

CUSTOMER CARE

Returns/Exchanges

10-DAY MONEY BACK GUARANTEE (FULL PRICE ITEMS ONLY)

ZINK PROUDLY STANDS BEHIND THE QUALITY PRODUCTS WE OFFER OUR CUSTOMERS. IF FOR ANY REASON YOU ARE DISSATISFIED WITH ANY FULL PRICE ITEM WE WILL GLADLY REFUND YOU LESS SHIPPING, HANDLING AND WRAPPING FEES PROVIDED WE RECEIVE THE ITEM WITHIN 10 DAYS OF OF PURCHASE. PLEASE LET US KNOW THE REASON FOR YOUR RETURN/EXCHANGE SO WE CAN SERVE YOU BETTER IN THE FUTURE. THIS 10-DAY GUARANTEE ONLY APPLIES TO FULL PRICE ITEMS. 

REFUNDS CAN TAKE UP TO 30 DAYS TO APPEAR ON YOUR ACCOUNT.

NOTE: WE CANNOT ACCEPT RETURNS ON ITEMS THAT HAVE ANY INDICATION OF USE. ZINK WILL NOT ISSUE STORE CREDIT OR REFUNDS FOR USED ITEMS.

If you have questions, please direct them to info@zinkcollection.com

ERROR IN SHIPPING

IN THE UNLIKELY EVENT THAT WE PROCESSED YOUR ORDER INCORRECTLY OR SHIPPED YOU A DEFECTIVE ITEM WE WILL GLADLY TAKE IT BACK AND ISSUE A FULL REFUND OR REPLACE THE ITEM. PLEASE CONTACT US WITHIN 48-HOURS OF ITEMS RECEIVED.

SPECIAL ORDERS, SPECIAL ITEMS, SPECIALLY PRICED SECTION AND PERSONALIZED ITEMS

SPECIAL ORDERS, SPECIAL ITEMS, PERSONALIZED ITEMS OR SALE ITEMS UNDER THE SPECIALLY PRICED SECTION OF OUR WEBSITE CANNOT BE RETURNED OR EXCHANGED. SPECIAL ITEMS ARE IDENTIFIED ON THE PRODUCT PAGE OF THE WEBSITE OR BY THE CUSTOMER SERVICE REPRESENTATIVE WHEN YOU PLACE AN ORDER. THESE ITEMS ARE FINAL SALE ONLY.

IMPORTANT: ZINK WILL NOT ACCEPT RETURNS RECEIVED OUTSIDE OF THE CONDITIONS STATED ABOVE. IN THE EVENT OF AN EXCEPTION TO THIS POLICY, CUSTOMER WILL BE CREDITED WITH A 'STORE CREDIT' AND A RE-STOCKING FEE UP TO 50% OF THE ITEM VALUE MAY APPLY.

DUE TO THE HANDMADE NATURE AND THE LIMITED QUANTITIES OF OUR EXOTIC SKIN BAGS THEY ARE NON-RETURNABLE.  PLEASE CALL OUR SHOP AT 512.502.5836 IF YOU SHOULD HAVE ANY QUESTIONS OR CONCERNS ABOUT AN EXOTIC SKIN ITEM BEFORE MAKING AN ONLINE PURCHASE.  WE STAND BEHIND THE QUALITY OF OUR PRODUCTS BUT LIMITED EDITION ITEMS ARE FINAL SALE.

SHIPPING CUT-OFF TIME

ORDERS PLACED AFTER 1PM CENTRAL TIME WILL BE SHIPPED ON THE FOLLOWING BUSINESS DAY.